Legal Information

Last Updated: July 23, 2025

Information We Collect

We collect the following information when you register and use our services:

• Personal details (name, email address, phone number, age)
• Account credentials and preferences
• Participation history and communication records
• Technical information (IP address, browser type, usage data)

How We Use Your Information

Your personal information is used for:

• Processing your account registration and participation
• Communicating draw results and important updates
• Providing customer support and responding to inquiries
• Sending newsletters and promotional materials (with consent)
• Ensuring compliance with legal and regulatory requirements

Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• When required by law or legal process
• To authorized auditors for draw verification
• To prize fulfillment partners for winner verification
• With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures including encryption, secure storage, and access controls to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• File complaints with the Office of the Australian Information Commissioner

Last Updated: July 23, 2025

Acceptance of Terms

By accessing and using Aussie Pick Zone services, you agree to comply with these terms and conditions. If you do not agree to these terms, please do not use our services.

Eligibility

• You must be at least 18 years old to participate
• You must be an Australian resident with a valid Australian address
• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your account

Account Registration

When creating an account, you agree to:

• Provide true, accurate, current, and complete information
• Maintain and update your information to keep it current
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

Draw Participation

• All draws are conducted fairly and transparently
• Winners are selected using certified random number generation
• Prize claims must be made within specified time limits
• Winners must provide valid identification for prize collection
• Prizes are non-transferable and cannot be exchanged for cash unless specified

Prohibited Conduct

You agree not to:

• Use the service for any unlawful purpose
• Create multiple accounts to gain unfair advantage
• Attempt to manipulate or interfere with draw processes
• Share or transfer your account to another person
• Use automated systems or bots to participate

Limitation of Liability

Aussie Pick Zone shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the value of prizes won by you.

Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

Our Commitment: Aussie Pick Zone is committed to promoting responsible gaming and preventing problem gambling.

Gaming Guidelines

• Participate for entertainment, not as a way to make money
• Only participate with money you can afford to lose
• Set limits on time and money spent on gaming activities
• Take regular breaks from gaming activities
• Don't chase losses or participate when upset or depressed

Warning Signs

If you experience any of the following, you may have a gambling problem:

• Spending more money than you can afford
• Lying about your gaming activities
• Feeling anxious or depressed about gaming
• Neglecting work, family, or other responsibilities
• Borrowing money to fund gaming activities

Self-Exclusion Options

We offer several tools to help you control your gaming:

• Temporary account suspension (cooling-off periods)
• Permanent self-exclusion from all services
• Communication preferences to reduce marketing materials
• Account monitoring and activity reports

Help and Support

Contact Us for Self-Exclusion

If you wish to self-exclude or need help with responsible gaming tools, contact us at:

• Phone: 1800 LOTTERY (1800 568 837)
• Post: Responsible Gaming Officer, Suite 5, 456 Boundary Street, Spring Hill QLD 4000, Australia

Aussie Pick Zone operates under full Australian government licensing and regulation:

Regulatory Compliance

• All draws are conducted under independent supervision
• Random number generation is certified and audited
• Financial operations are monitored by authorized agencies
• Regular compliance audits are conducted
• All advertising complies with Australian advertising standards

Dispute Resolution

If you have a complaint that cannot be resolved through our customer service:

• Lodge a complaint with the relevant state gaming authority
• Contact the Australian Communications and Media Authority (ACMA)
• Seek advice from consumer protection agencies